RETURN & EXCHANGE POLICY

RETURN & EXCHANGE POLICY

Kuwait Orders:

  • Kindly note that customers can return/exchange within 14 days for casual wear only.
  • The return/exchange items should be brought back to our boutique in Edge, Shuwaikh Industrial.
  • OCCASIONS/EVENING WEAR including (dresses/jumpsuits/sets and kaftans), the customer has 24 hours only for return/exchange.
  • There are no returns/exchanges on SALE ITEMS.
  • Kindly ensure your item is returned in its original condition ( packaging/unused/no smell/ with One Avenue tag should be still attached and the original invoice.
  • Return/exchanges that do not comply with our policy will not be accepted

International Orders:

  • kindly note that we do not accept returns/exchanges for international orders
  • please check your size before ordering and if you have any questions our team can assist you through our WhatsApp +96596729891

Note: ( we have the right to refuse any returns of any merchandise that does not meet our conditions )

 
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