RETURN & EXCHANGE POLICY
RETURN & EXCHANGE POLICY
Kuwait Orders:
- Kindly note that customers can return/exchange within 14 days for casual wear only.
- The return/exchange items should be brought back to our boutique in Edge, Shuwaikh Industrial.
- OCCASIONS/EVENING WEAR including (dresses/jumpsuits/sets and kaftans), the customer has 24 hours only for return/exchange.
- There are no returns/exchanges on SALE ITEMS.
- Kindly ensure your item is returned in its original condition ( packaging/unused/no smell/ with One Avenue tag should be still attached and the original invoice.
- Return/exchanges that do not comply with our policy will not be accepted
International Orders:
- kindly note that we do not accept returns/exchanges for international orders
- please check your size before ordering and if you have any questions our team can assist you through our WhatsApp +96596729891
Note: ( we have the right to refuse any returns of any merchandise that does not meet our conditions )